Job Description:
CHILD SAFEGUARDING:
Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting the country programs; or because they are responsible for implementing the police checking/vetting process staff.
ROLE PURPOSE:
The Case Worker will be responsible for delivering direct child protection case management services to children at risk, including those affected by violence, family separation, child labor, and other protection concerns. They will work under the supervision of the CP MHPSS and Case Management Officer to identify cases, conduct assessments, develop care plans, and provide appropriate referrals. This role also involves significant community engagement to support awareness of child protection risks and to enhance the capacity of communities to protect children.
SCOPE OF ROLE:
Reports to: CP Officer – CM/MHPSS
Staff reporting to this post:TBC
Budget Responsibilities: 0
Role Dimensions: (e.g. complexity, relationships, communication with stakeholders)
KEY AREAS OF ACCOUNTABILITY:
Case Management
- Provide child protection case management services to vulnerable children, including conducting assessments, developing individualized care plans, and providing follow-up support.
- Ensure children at risk are safely referred to appropriate services, such as health, education, and psychosocial support, following established referral pathways.
- Conduct home visits to monitor child protection cases, ensuring timely interventions, and documenting progress in case files.
- Work with children, caregivers, and community members to resolve cases and ensure the safety and well-being of children.
- Identify children requiring specialized services (e.g., survivors of violence, children with disabilities) and coordinate with relevant agencies for additional support.
Psychosocial Support
- Provide basic psychosocial support to children and families, addressing emotional, social, and mental health needs.
- Support the delivery of group-based psychosocial activities for children, especially in Child-Friendly Spaces (CFS).
- Monitor and support the emotional and psychological well-being of children within the community, referring cases requiring higher-level mental health services.
Community Engagement and Mobilization
- Actively engage with communities to identify children at risk and raise awareness about child protection issues, including family separation, physical abuse and child labor.
- Work closely with community-based Child Protection Networks (CPANs) and community volunteers to support child protection efforts and enhance community responses to child protection risks.
- Collaborate with religious and community leaders to promote child rights and protection measures within local customs and cultural frameworks.
Monitoring and Reporting
- Maintain accurate and confidential case management records, ensuring compliance with Save the Children’s case management guidelines and data protection policies.
- Prepare regular reports on case management activities, including case outcomes, challenges, and lessons learned.
- Ensure timely submission of case management data to the CP MHPSS and Case Management Officer for monitoring and evaluation purposes.
- Participate in case management review meetings to ensure the quality of services and to receive guidance on complex cases.
Capacity Building and Training
- Support the CP MHPSS and Case Management Officer in training community members and volunteers on child protection principles, case identification, and psychosocial support.
- Attend regular capacity-building sessions on child protection case management, psychosocial support, and child safeguarding to improve the quality-of-service delivery.
- Actively participate in team meetings and reflect on challenges, successes, and opportunities to enhance case management skills.
Others
- Any other tasks directed by the supervisor.
BEHAVIOURS (Values in Practice)
Accountability:
- holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
- holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.
Ambition:
- sets ambitious and challenging goals for themselves and their team, take responsibility for their own personal development, and encourages their team to do the same
- widely shares their personal vision for Save the Children, engages and motivates others.
- Future-orientated, thinks strategically and on a global scale.
Collaboration:
- Build and maintain effective relationships, with their team, colleagues, Members and external partners, and supporters.
- values diversity, sees it as a source of competitive strength.
- approachable, good listener, easy to talk to.
Creativity:
- Develop and encourage new and innovative solutions.
- willing to take disciplined risks.
Integrity:
- honest, encourages openness and transparency; demonstrates highest levels of integrity.
Additional job responsibilities
The duties and responsibilities set out above are not exhaustive and the post holder may be required to carry out additional duties from time to time which are reasonable in relation to their level of skills and experience.
In the event of a significant humanitarian emergency, the post-holder will be expected to work outside their normal job description; vary their working hours; and occasionally work from a different location should the need arise.
Equal Opportunities
The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.
Child Safeguarding:
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
Safeguarding our Staff:
The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy.
Health and Safety
The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.
Job Requirements:
QUALIFICATIONS AND SKILLS
- Diploma from any Field with one year of work experience
- At least 1-2 years of experience working with children, preferably in a case management or community-based child protection role.
- Experience providing basic psychosocial support and conducting case management services.
- Familiarity with child protection issues, including family separation, violence, child labor, and child marriage.
- Strong interpersonal skills and the ability to engage with children, families, and communities.
- Knowledge of local culture and language (Dari/Pashto) is essential.
- Basic computer literacy (e.g., Microsoft Word and Excel) and CPIMS+ for maintaining case records.
- Knowledge of the dominant language in the province.
- Ability to travel within project coverage districts & other provinces as needed
Desirable
- Prior experience working in emergency or conflict-affected settings.
- Knowledge of Save the Children’s child protection and safeguarding policies.
- Strong understanding of community-based child protection mechanisms.
Abilities:
- Being able to promote the best interests of a child within case management.
- Being able to empower caregivers to support children.
- Should know what types of child protection issues require a case management response.
- Should have enough knowledge of child protection and understanding about UNCRC.
- Being able to differentiate child rights from child protection cases in case management.
- Should have enough knowledge of case management principles and Do No Harm Policy
- Being able to travel within the province and outside the province.
- Good communication skills and able to build working relations with government stakeholders.
- Should have adequate knowledge of the English language.
Submission Guideline:
Qualified applicants are highly encouraged to apply for the position by filling in the online application form. In addition to the online application form, they can also attach their CV and cover letter in the online system. Please note that only the applications received through the online portal will be considered for this position.
Click to (Apply Now) button
Applicants can login to the online application system by copying and pasting the following link intro their web browser. Returning users will need to enter their username and password, first time users will need to create a user account.
It is recommended that you save your username and password for future job applications through the online system.
Save the Children International (SCI) is committed to fostering diversity, equity, and inclusion as core to our vision and values. We provide equitable employment opportunities and aim to increase the representation of women, people with disabilities, and individuals from minority groups to effectively meet the diverse needs of the children and communities we serve.
At SCI, we value the authentic selves of everyone, including you! If you have any access needs or require support due to a disability or other reasons, please let us know at the time of your application. We are here to assist you and ensure an accessible and inclusive recruitment experience.
Please note: SCI does not request any fees during any stage of the recruitment process
